FAQ

Question: What does “risk-free” mean?
Answer: On our radio and television ads, we use the term "risk-free" to describe how we stand behind our products. Risk-free means that you can get your money back if you’re not completely satisfied. At Power Swabs®, we provide a 30-day money-back guarantee. View Return Policy to view the full Power Swabs return policy.


Question: How do I use my Power Swabs® teeth whitening kit?
Answer: First you detach a Stain-Out Swab™ from the tube. View more information on how to open a Power Swabs tube. Rub this swab on your teeth in a circular motion for two minutes to remove deep stains and rehydrate the enamel. After waiting for 30 seconds, do the same with a White Swab Ultra™ for two minutes to whiten your teeth.


Question: Can I use the White Swabs Ultra™ before the Stain-Out Swabs™ have completely dried?
Answer: You can still use the White Swabs Ultra™ before the Stain-Out Swabs™ dry. 30 seconds is all you need to wait between applications.


Question: What should I avoid doing after using Power Swabs® teeth whitening?
Answer: Avoid eating, drinking and/or smoking for 30 minutes after the Power Swabs® gel has been applied in order to see maximum results.


Question: How long will this teeth whitening last?
Answer: Power Swabs® is formulated to produce a long-lasting whiter, brighter smile. Clinical studies and other teeth whitening reviews have shown that teeth can remain whiter than baseline for up to 6 months after the use of one Power Swabs® kit.


Question: Is the solution used in Power Swabs® safe? What if I swallow the solution?
Answer: Power Swabs® teeth whitening swabs are designed and clinically proven to be safe for all types of dental work, including the whitening of caps, crowns & veneers, and there are no known risks for swallowing the amount of solution contained in one swab. In the event of an emergency, seek immediate medical help or contact a local poison control center right away.


Question: Does Power Swabs® have any negative effects on teeth, gums or enamel?
Answer: Clinical studies have shown that Power Swabs® is safe for teeth and gums and do not damage enamel.


Question: Can I use Power Swabs® if I’m pregnant?
Answer: It is unethical to perform cosmetic clinical studies on pregnant women. As a result, we do not advise pregnant or lactating women to use Power Swabs®.


Question: Can children use Power Swabs®?
Answer: Even though Power Swabs® is designed to be very safe, we recommend that children under 12 years of age do not use this teeth whitening system unless advised by their dentist or physician.


Question: What does the product contain?
Answer: Stain Out Swabs™ contains a special blend of proprietary detergents that deeply clean the teeth’s enamel and remove stains. White Swabs Ultra™ contains a bleaching agent that significantly whitens teeth during application.


Question: Who invented Power Swabs®?
Answer: Dr. Martin Giniger invented the Power Swabs® teeth whitening system in 2008. In more than three decades as a dentist and working in the oral care industry, Dr. Giniger saw what worked and what didn’t and set out to create a teeth whitening product that’s fast, easy, and convenient with minimal to no sensitivity. Learn more about Dr. Giniger.


Question: How do you pronounce Dr. Giniger’s name?
Answer: It sounds like “vinegar” but with a "G" in the front!


Question: How do I contact the Customer Service department?
Answer: You can call 1-800-535-4693 or email customercare@powerswabs.com.


Question: How much is shipping and handling?
Answer: Shipping and handling fees vary as they depend on product size, weight and quantity. You will see the cost displayed during checkout. Currently, Power Swabs® offers free shipping on orders over $50 domestically as well as on other special promotions but promotions are subject to change at any time.


Question: What is your return policy?
Answer: Returning products to us is both easy and convenient. Please see Return Policy.